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How to Fix Cortana not Working on Windows 10? from marierobert's blog

Cortana is a reliable and convenient assistant on Windows 10. It allows you to do a lot of things like setting reminders, converting measurements, scheduling calendar events and calculating math issues, etc. But sometimes, this virtual assistant may not work. If Cortana is not working on your Windows 10 device, then read the solutions mentioned below.

Change the Region

You should pursue on-screen directions given below:

  1. Launch the Settings application on your system by hitting the Windows and I keys.
  2. After that, select the section of ‘Time & Language.’
  3. Go to the left side menu and select the ‘Region & language’ option.
  4. Then reach the right-side panel and set the ‘Country or region’ to the ‘United States.’

Check the Firewall

You should pursue on-screen directions given below:

  1. Navigate to the Search section, input ‘firewall’ into it and hit the Enter key.
  2. Then launch the ‘Allow an app through Windows Firewall’ screen.
  3. Once you reach the ‘Allowed Apps’ screen, select the Change Settings option.
  4. You should find each Cortana feature in the ‘Allowed apps and features’ and select each one of them.
  5. Now, select the OK button.

Make a New Account of User

You should pursue on-screen directions given below:

  1. Go to the Settings application and choose the section of Accounts.
  2. Thereafter, select the section of ‘Family & other people’ in the left-hand side pane.
  3. You have to choose the ‘Add someone else to this PC’ option.
  4. Select the ‘I don’t have this person’s sign-in information’ option.
  5. You will be asked to log in to MS account, select the ‘Add a user without a Microsoft account’ option.
  6. Now, input the preferred username and select the Next button.
  7. Follow the on-screen directions and add a new account.

Run DISM and SFC Scans

You should pursue on-screen directions given below:

  1. Hold the Windows and X buttons to launch the Win + X menu.
  2. Then select the PowerShell or Command Prompt option.
  3. In the Command Prompts, input ‘sfc /scannow’ and hit the Enter key.
  4. Now, the scanning procedure will begin, and it will take a minimum of 15 minutes.

Perform Chkdsk Scan

You should pursue on-screen directions given below:

  1. Launch the Command Prompt as administrator on your system.
  2. After that, input ‘chkdsk /f X:’ command.
  3. Make sure to change X with the letter that signifies the PC drive.
  4. Hit the Y button and reboot the system.

By following the solutions mentioned above, you will be able to fix the Cortana not working issue. In case the solutions don’t work, then try updating your Windows 10 device.

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Ava Williams a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at

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