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Why do people use online forums?

Overview-Online forumsprovide several benefits to users and brands (who run a forum). It's an effective way to communicate with strangers; you can gain knowledge from well-minded people. To know more about the benefits of an online forum, let's dive into the depth of this blog with us. 

What is an online forum?

An online forum is a place where individuals may postquestions/answers, ideas, and thoughts. It's an open communication platform about any topic you hope others will engage with and respond to

And unlike social networking sites, an online forum typically concentrates on a specific brand, subject, or fandom.Online discussion forumsare generally organised into various categories in which members may post theirqueries or discussionprompts & reply to one another. Numerous forums allow users to share multimedia content as well as text, & forum posts are frequently longer than those in chat rooms or social networking sites

The importance of online forums

Online forums provide a lot of value to the individual that participates in them, & to brands that choose to include them as part of their site. If you want to know the benefits ofonline forums

The benefit of online forums for members

An online forum provides various critical benefits to members.  

Online forums let individuals make communities.

All humans want mental peace, and community provides emotional & mental benefits that are difficult to understate. These online communities are belonging to increase psychological and physical health, and you can join online chat roomsof these forums as well.

The online forum offers a space for education.

Online forums help to provide a unique space for education where members can learn from one another. Online forummembers focused on the specific type of industry, or job may share resources relevant to their work. If you are a hobbyist, you may share recommendations with others related to hobbies.

The internet is full of knowledge & information but sometimes learning from other people's experiences makes you more inspired and motivated. Getting information from people with similar interests or experiences makes it more valuable & trustworthy than finding details onsearch engines. With the help of these online forums, you can get various knowledge from other members of the same forum.

They provide a place for raising questions to its members.

If you have any doubts or want toask questions, you may join these online forums for your motive. There you may get relevant answers from well-minded people. They help to solve your questions, and you can get satisfactory answers in front of your eyes.

A product forum may address questions about the effective way to employ the product for a particular use & how to solve common problems that come up. Forums remain active and useful for members in large part due to questions and answers.

Customers might take ownership of their role in the online community

As an active user, you help to grow an online forum. As a forum community grows, you will begin to stand out (if you are a consistent or active member). If you contribute and give your efforts by being active on the forum, you will get recognized, and the forum owner and other people will know you as a special member.  

Forum owners may recruit you to become admins or moderators or provide you with labels such as Product experts or Conversation starters to make your role in the community more explicit.

The benefits of online discussion forums for companies and brandsOnline discussion forums encourage loyalty

If your brand hosts a community and people start to feel connected with that community, it helps to develop a connection with you as well. All answers they give to the questions, the sense of belonging, and the entertaining conversationsall become connected with your brand.

And when a user of your particular forum starts to think about an optional product, they realise switching to another product means also leaving a community they used to care about, and this thought makes their decision more difficult. So, starting an online forum can help you to encourage loyalty.

Online forums provide your audience with a reason to keep coming back.

If your brand or website gets visited or gets traffic, it is challenging enough. But the accurate measure of the brand's long-term success is how effectively you may get individuals to keep coming back. If your chat roomis active and full of ongoing discussion, it will encourage participants to visit your site again and again.

The most active members will return regularly for updates or notifications to the conversations they are a part of. A few might even make a daily habit out of visiting your online forum.

Forums let customers support each other. 

You may decrease the workload for your customer support teams with the help of an online forum. Users may help each other by providing adequate answers, which can help to give a lighter workload to your customer support team.

You can read the mind of your audiences through the forum.

You'll know those are appropriate topics to create content around if your forum's users consistently raise the same queries. If they share articles daily from a specific resource, you know where to check to see what topics are on their brains regularly.

The more you understand your audience, helps you stay longer in the market over your competitors. With the help of online chat rooms, you can know the requirements of your target market. These are a few points that may give you the reason for using an online forum.


These points indicate the value of an online forum for an individual or a brand. Besides, if you want to use the online forum but cannot find a suitable reason, these points may convince you to take a step toward usingonline forums.     

No Fear Of Lockdowns And Curfews

It is unbeatable how convenient online shopping is compared to running a store offline. Comparatively with shopping in-store, when shopping online, customers don't have to worry about maintaining social distance or any covid protocols because they can shop while sitting on their sofa.


Customers don't need to travel to the store because they can place an order from the comfort of their homes. Longline queues are not required, and cash is not needed as they can make the payments online. Also, they no longer need to enter card information separately for each purchase because modern browsers securely store the information.

Now, I am better prepared for any future curfews and lockdown restrictions in the future. The online store is now my rescue to beat the insecurity of losing my business growth numbers.


Availability 24/ 7/ 365

Another great benefit that I have over an offline store is that it (online store) doesn't close after limited hours.


Further, I don't have to worry about factors like:

 Store open and close timings

 Covid compliances in-store

 Impact of curfew on the store

 Availability of staff

Another best part is that even when I am asleep, my store would be attracting buyers from other time zones. And, gone are the days when I have to worry about the limitations of not opening the store on weekends or the complications of managing long queues of customers during festival sales.


Also, unlike weekends and half days, I don't have to wait to go on a holiday trip. As I can easily operate my store from any corner of the world. With my E-commerce system, my website can operate round the clock and provide shoppers with accurate product details, warranty policies, product reviews, and product descriptions to make a more informed buying decision.


But with an offline store, this problem always tipped the scale in favor of the online store. With my online store, I can sell anywhere in any part of the world 24*7.  


Multiple marketing opportunities

With my offline store, the marketing opportunities are limited and traditional. So this got me thinking that how I will market my business online to increase my sales and brand awareness? And that's where my e-commerce partner helped me to perform incredible SEO optimization to increase organic reach for my website.


With my online website, I reached more audiences and have more leads for my business. Also, slowly and gradually, my business ranked higher in search engine results.


In addition to organically marketing my business, the eCommerce platform also helped me leverage several marketing options. And, now I know how to promote it on multiple social media channels and marketplaces like Google, Amazon, Facebook, and Instagram, all of which were easily linked with my website.


Attract new customers at an affordable price

Online selling gives me the advantage of expanding my business and reaching a new audience. It is easily done with better SEO practice that helps in better Google ranking, enhancing branding, and providing better customer relationships. All this is done with a low-cost investment as compared to an offline store. A physical business is more expensive to run, whereas an online business has lower overhead costs.


A centrally managed management system on an easy ecommerce platform helped automate inventory management and reduce inventory management costs. Also, any overhead costs incurred in setting up the business were covered by the additional profit I made by reaching more customers.


Better scalability

Another great advantage of selling products online is that it offers better and enhanced scalability options. This was yet another doubt I had in mind when planning to start my online journey. And this concern was smoothly resolved by my online e-commerce growth partner. They helped grow my business by broadening the product line, targeting more audiences, and adapting to consumer and customer demands with detailed product listing and selling in multiple places.


With online commerce, I can grow my business without changing my location or having to expand into a larger shop as I might have to with a. Also, I can add more product lines, add more payment options, and ship to more locations.


Better customer interaction

With online selling, my business has done better and increased customer engagement. Over the years of running my offline store, I now know that customer experience is of the utmost importance.


That is why I was determined to put together a website with an engaging interface which helped in great customer satisfaction. With my personalized eCommerce website, I captured and shared data like customer names, birthdays, and brand preferences on my POS and eCommerce system. Using eCommerce features like social media integration, live chat, and automated email campaigns, I increased conversion rates by engaging customers and delivering a compelling user experience.


Throughout March 2020, many businesses were forced to shut down in response to a global lockdown temporarily. The restrictions are being eased gradually, but the future remains uncertain.


You must be wondering who I am. Well, my name is Ratan Kumar, and I own a silk saree store in Varanasi. This Banarsi Silk Shop has been in my family for almost 100 years and was founded by my great grandfather. Our shop is famous for its brocades, fine silks, and opulent embroidery, all made of gold and silver.


In the wake of the covid outbreak, I wanted my business to thrive in the 'new normal' environment. With all these COVID restrictions, my silk sarees store was not performing well as sales and profit dropped drastically. After that, I decided to take my Silk Saree offline retail store online to sell silk sarees.


Not just this, but the reopening of businesses was subject to tedious and frustrating social distancing policies, mask-wearing, and limits on the number of individuals allowed into a space. All these points indicate that it will take a long time for retailers like me to recover from such a loss.


But that got me thinking that due to covid-19, people are increasingly turning to online shopping. And the reason was clear - traditional shopping is turning scary, unsafe, or becomes time-consuming because of numerous safety checks. And now, this new Omicron variant is raising more questions about the saree industry in eastern Uttar Pradesh.

That's when I thought, why should I bear so much loss, debt, and disappointment? Wouldn't it be better to take a more creative and practical approach to revive the business?


I definitely had done my fair share of research and found Covid-19 made the transition significantly easier for several online marketplaces like Amazon and other online retailers. And the best part was that consumers already welcomed them with open arms.

Also, I read in the Internet Revenue Association, online revenue grew 44% in 2020 and increased 6.8% in Q3, 2021. In the post-quarantine world, this trend is likely to continue. Even when retail businesses reopen fully, online shopping will retain its advantages. Considering all of these factors together, I thought now might be the best time to start selling clothes online or expand my e-commerce business.


But, Why Was I Nervous?

While I was thinking about expanding my local and global sales by moving my business online, I had several doubts.


First, I wasn't clear about how to do it and faced challenges along the way, like how I would be able to manage the technical aspects of starting an online store. It was my lack of understanding about how I will promote my online business and what would be the next step to sustain. All these thoughts made me hesitant to break into the e-commerce space.


However, I researched online and found a good eCommerce platform that helps retailers start their online business with no-code websites. And the best part is, one doesn't need to hire a developer and pay hefty fees for launching an e-commerce site. Not just did the platform help me start my store for free, but it also made it easier to market it later on popular social media platforms, allowing my business to become a successful brand.

Now that making a website was easy, here are some of the other benefits that intrigued me about moving my retail shop online.



Along my journey, I have learned that today's businesses can no longer afford to ignore e-commerce as it has become a necessity. It is relatively easy to start an e-commerce company, even if you own a physical store. For me, it was a huge relief as I started my online website for free without having any technical and online selling knowledge. As a result, I can rightfully say that I am now prepared to face any future pandemic challenges.

Also, with an online store, now I have plenty of opportunities to sell my sarees in the global market. Additionally, I have multiplied my online sales by 30% in just six months by displaying a wide variety of sarees online and implementing a solid online selling business plan.


Most of the new startups and aspiring entrepreneurs are fueled and inspired by these numbers. However, taking the most of it is still a dream of many of them. To help you with the same and learn the key considerations to grow your clothes business globally, We decided to list them for you.

Keep scrolling to learn about these basics and how you can implement them to grow your clothing business.

Pick a niche

The clothing industry is vast with numerous sub-segments. Even if we’ll go with gender and age-specific bifurcations, you can have a good number of choices. Acknowledging this, when you plan to grow your clothing business, the first thing to consider is being niche-centric. Do not try to have your hand in everything. This will also help you focus better on your target audience and define a strategy to grow your business.

Let’s say, for example, you are willing to sell clothes for men. This can be further bifurcated in traditional wear, formal wear, and casual wear. In each of these, the target audience and approach are distinct. When we talk about women's wear and the one for kids, there’s an entirely different list. This is why you must have a defined niche for your clothing business.

Create a website

Your brick-and-mortar store would surely be gaining a lot of traction, but expanding with another physical outlet may call for humungous investment and efforts. This is why numerous brands and startups choose to create an online store rather than expanding a physical outlet. Even you probably have had thought once in while to start your online store and could have stopped considering the technical expertise it may require.

But wait, this isn’t the actual scenario. You may start selling clothes online with zero investment and in just five minutes. You read that right. This can be attained by doing free registration on Builderfly. The platform offers you numerous tools to customize your website and has a filtered list of leading payment and delivery partners. Once you create your free online store with Builderfly, you get to access its tools that will help you grow clothing business online.

Market your brand smartly

Be it a physical store or an online brand. You need to have a strong marketing strategy in either case. And in today’s digital world, marketing goes online. Perhaps this is what gives creating an online store a firm cover. While promoting your clothes business online, you can give your audience a digital landing page where they can come and buy your products.

Researchers have proved that there are more chances of turning your campaign’s target audience into a buyer if you have a website. Also, you need to keep in mind that you define the target audience wisely in your campaign. Experiment with ad timings and days and keep a close eye on analytics. This will help you learn the performance of your marketing campaigns and you’ll eventually be able to make better decisions.

Builderfly marketing tools and channels offers you a various techniques to promote, grow and upscale your online business. Not just this, it also allows you to promote your products using an inbuilt email marketing tool. Also, you may always have a command of real-time analytics.

Gift of music

Music has bliss in it. It is believed that kids that start getting inclined towards music from a younger age have a better IQ and perspective towards life. Not as a career, but a hobby perhaps. To spark this light, a light musical instrument as a gift this Christmas can be a wonderful idea. You may gift your child a small piano, guitar, flute, or something alike. This should depend on either your child’s inclination or what you presume they’d love.

Experts believe that with the moving time, parents are getting inclined towards creativity and wish their child to be a good dancer, actor, or musician. Having said this, market analysts believe that this Christmas, most parents will invest in buying a musical gift for their kids. The kind of gift may vary from age group and budget, but you should be prepared with this category in your online store.

Sports toys

Sports has always been at the top of kids' love lists. Not just them, even parents what their kids to get involved in one or another form of sports. Especially after seeing today’s kids getting engrossed in smartphones or TVs, parents want their kids to get physically active through sports.

While sports toys are getting preference, particularly for boys, they have been the first preference for numerous parents. An analysis reports, that this Christmas, parents will be going with indoor sports pertaining to the fear of the recent pandemic. They want their kids to be active in sports, but simultaneously prevent them from getting any form of flu or infection. Indoor versions of cricket, basketball, Fussball, table football, etc may notice a huge hike this Christmas.

Tech games

In our last point, we talked about kids being stuck to mobile phones. I understand this title might sound contradictory, but we are here going beyond smartphones. We are talking about battery-run toys that can perform a variety of tricks. Just a press of a button and there’s a tech wonder entertaining the kids.

The segment includes the option to both indoors and outdoors and preference varies with usage, child’s age, and budget of buyers. The safer side insists on keeping the options. RC toys are one of the leading players in this segment. Classier customers may even seek for Play station and video games. Now that’s where I contradicted, but when it’s about class, everything’s good.

The gifts fall in a little higher price category. This is why it is recommended that you sell toys and games online through an online store. It’ll help you reach the right audience with ease.


This one’s the most pocket-friendly and eventually most bought gift for kids. Also, puzzle games help in increasing the creativity and mental health of kids. It is also an indoor game that helps parents stay assured of their kids’ health.

Puzzle games are available in all budgets and difficulty levels. This makes them further flexible and friendly for sellers like you. You may choose to have a defined number of all categories. Once again, going online with your toys and games store can give you more exposure, and chances of making more sales will perpetually increase.

gurvinder brar
The main reason is in present time with the rapid growth of internet mostly peoples find a local business near them at the time of their business-related need. Therefore if you want to grow your Business in front of the potential customers you need a website to be found online. The website can be used as an anchor for your business. You can centralize your business information, marketing messages and you will be able to explain briefly about products and services. Interested customers can learn about business & You can put your all important information in one place like your address, contact no., email, menu or services list, prices, unique promotions, and events, etc. A website enables you to provide your business marketing messages 24hours and 365 days a year. it helps you to grow your business, increase your brand value and promote your goodwill in front of potential customers. On website customers, Reviews tell about your products and services & it helps you to improve your methods. Reviews also encourage customers to contact you and get them more information about your products and services from Customer's perspective. When it comes to purchasing a product or service, Most people prefer an easily reachable business whenever they want. an official website makes you available 24x7 as a result they can contact you anytime. it makes it easy for your customers to reach you and buy your products and services. and saves your's and your customers valuable time. Website makes your website more visible. If you don't have a website it's like a brand without a boutique. it doesn't matter how good products you sell, how efficient services you provide but not many people will be able to know about you. That's why you need a website so more and more people know about your business. when you run your website. you are in control of both the content you produce and maintain your allows you to control your brand story and ensure that correct details about your business are being presented to customers.

Looking for the exclusive ways to take your custom tailoring business to a new height of excellence? Has it been long you haven't meet your potential customers?


Well, then it's time to obtain some unique strategies to overcome your pickups that you have been coming up against for long. By implementing unique strategies you will find different customers at different stages.


Two type of category customers are there :


1. Some tend to shop only for the sake of wearing outfits

2. And some customers like to design their own apparel as per their creativity.


As a tailoring/clothing business entrepreneur you have to satisfy both customer requirements .


So, if you are looking out to grab the highest revenue growth in the market, this blog is definitely for you!


Make your online tailoring business to attain the top of success:


Keep Enough Space For Customization - Customization has always been a special trademark for customers. Be it a customer at any age of group, custom apparel items attracts the attention of the customers. By letting your customers to undergo of creating their own outfit according to their wish it actually makes your tailoring business more better.


Offer so many varieties as you can -


By doing some physical work for customer requirements, you can actually create wonder on your website by adding some unique features like list out many options from (fabric to cuff) according to your customer needs, that will helps you to maintain your online tailoring business success in the market. So, if you want to develop your online tailoring business, it is a time for you to let all the old-strategies to go out and welcome advanced tailoring software to make your custom tailoring store ahead over your competitors.


Provide 360degree view of customer's designed apparel -


Make your customers more delightful by enabling 360 degree view of avatar model to the customers. Satisfying the customer expectation is a difficult task. Allow them to view their apparel once they done, that makes them more convenient to buy their apparel. This makes reduces the abandonment of the cart and automatically it improves your productivity sales and brand name.


To know more steps how to get attain success in online tailoring business - Online tailoring business

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