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About the service commitment on the IGGM website from Bale's blog

IGGM firmly believes that each customer's dissatisfaction will bring many unsatisfied customers, and 100% customer satisfaction is the cornerstone of the website's survival and development. Therefore, for products and services already online, IGGM makes the following commitments:

1. Security guarantee

Based on a rigorous screening of the supply chain, they ensure that their product source is 100% legal. They will never buy gold coins from illegal sources, accounts, and devices, such as black credit cards, hacking, fraud, etc.

Of course, as we all know, due to the business strategy of some game developers, they will block or take extreme actions to trade, resulting in the loss of customers and IGGM. Their sources are legal and the proceeds are based on voluntary transactions. For such operator actions, IGGM has no control, but for customers, they are committed to a limited additional service fee.

2. Price guarantee

They guarantee that the price of online products will be lower than the price of the main game trading service provider. They will provide customers with competitive products with lower profit margins to obtain the long-term support that customers need exactly. However, please note that low-cost commitments do not involve service providers that have suspended business. If you find that their price does not meet their commitment, please send a message to their customer service staff and IGGM will respond promptly.

3. Guarantee delivery speed

They guarantee that all game products will be delivered within the promised time, depending on the availability of sufficient inventory and basic services in the supply chain. Of course, they need to clear the possible payment comments, the customer order delivery information is incorrect, and does not include multiple contacts that are not responding.

4. Money-back guarantee promises to submit a refund request at any time before the delivery of the order and they will respond promptly. The reason for the refund may be due to the processing time of the third party payment.

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