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Why AM I Unable to sign into outlook account? from Mark Johnson's blog

Outlook is one of the most popular email service platform across the world. Earlier it is used to be known as- hotmail, live, and msn mail. Now, Microsoft has merged all those emails into one domain. They did this to enhance the security features.

So, whenever you are communicating with someone via outlook.com. you will always feel safe. No doubt, outlook is taking care of our privacy very well. Due to which, If they find any wrong activity, they will prevent you from sign in.

So, if you are currently unable to sign into the outlook account due to the technical problems. do not worry, here are the steps to fix such errors. you may utilize them to access the outlook account.

How to fix outlook sign in problems?

Reset the email password- whenever you are unable to access the outlook account, you should reset the mail password. probably, you are entering the wrong login password. that’s why you can’t access the outlook account.

To reset the outlook password, you need to make few changes into your email.

1.   Please open the outlook.com webpage.

2.   Click on the sign in button and enter the email address.

3.   Now press the forgot password button.

4.   Pick up the verification method and verify the account properly.

5.   Now create a new password and press the done button.

Once you will create a new password, you may retry to access the webmail again using this new password. let’s see if outlook is allowing you to access the account or not.

Check outlook service-

It doesn’t happen frequently but sometimes; users might not be able to access the outlook account because of the outlook servers. the outlook service might be down. That’s why you are unable to access the outlook account on your phone or computer.

So, you should check the service status from the Microsoft’s official website or down detector. If they confirm that the outlook services are down. You shouldn’t make any changes into your email settings. you should wait until the service is up again. once it will be up, you will get rid of hotmail sign in problems automatically.

Clean up the browser-

If you Can't sign into hotmail account using the web browser. please go ahead and clean up the browser. you need to delete the cookies and other browsing data from your browser, now retry to sign in again. if It won’t let you sign in and showing the blank pages only. please reset the web browser and then retry to access the outlook account again.

Remove / reconfigure the account-

If you are unable to access the outlook account on the phone or computer. please check the outlook settings on your phone. Probably, the outlook settings are incorrect that’s why you can’t access the account. so remove the current account from the phone and then retry to access it using the ms exchange server. if that doesn’t work. You should configure the account using imap and pop settings.

Imap server name- imap.outlook.com

Port no- 993

SSL = yes.

Pop3 server name- pop.outlook.com

Port no – 995

SSL – Yes.

Once you change these settings on your outlook account. you will get access to your account.

So these are the steps to fix the outlook sign in problems. if your account account is not working yet. you need to visit askprob blogs for more help.

 

 


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By Mark Johnson
Added Mar 22

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