Business Process Outsourcing in the Philippines is a significant contributor to the country’s economic growth. According to the Department of Trade and Industry, the term “business process outsourcing” refers to any kind of service that can be “delegated to third-party providers.” The BPO sector is composed of the following: contact centers, healthcare information, animation, software development, and back-office services.

According to the Oxford Business Group, the BPO sector has become the country’s largest source of private employment and the second-largest contributor of foreign exchange earnings after remittances.